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Over 1 billion user experiences elevated by Pendo.

The antidote to AI slop.

The companies winning the AI era ship software people genuinely love to use. Pendo surfaces where users and agents struggle and then helps you act on it, turning experience gaps into business results.

Get a demo See how it works

All customers The best builders in the AI era choose Pendo.

“With Pendo, it really doesn’t take a whole lot to ship something that’s beautiful and functional.”
Liz Feller, Nelnet

60%
decrease in support tickets

“We really would have been flying blind without Pendo.”
Sarah Parham, CallRail

70%
increase in deals closed via in-app campaigns

“Pendo helps us map a bigger, clearer picture of what our clients need.”
Liz Heard, ADP

Give your AI agents the context they need.

Pendo is the largest product context graph in the world. Pendo captures human and agent behavior in the context of your business, all connected and tracked from a product’s first use. You get the most complete picture of what’s happening inside your product, and the clarity to act on it.

Use case

• Onboard users
• Drive adoption
• Optimize agents
• Debug faster
• Measure usage
• Resolve support issues

Turn understanding into outcomes, continuously

Pendo turns signals from your people and agents into results at every stage of the software development lifecycle, so every release builds on the last.

PLAN

Understand your users

• See what users and agents do across every surface
• Hear how they feel through sentiment and feedback
• Bring it into your agents and tools via MCP
• Plan from evidence, not assumptions

BUILD

Ship a fix and take action

• Guide and coach users in-app, no engineering required
• Orchestrate notifications and guides against your goals
• Give agents the context to act with the Agent Toolkit
• Trigger proactive churn saves and expansion plays with Predict

OBSERVE

Find the friction

• Surface friction, rage, and failure points fast
• Watch the exact sessions in Session Replay
• See where agents break down, and why
• Know what to fix next

OPTIMIZE

Measure outcomes and improve experiences

• Measure whether your fix moved the number that mattered
• Track performance across products and agents
• Cut what’s not working and reinvest in what is
• Feed the learnings back into the next cycle

Your product already knows what’s working and what isn’t.

Every click, drop-off, and rage moment is a signal. Pendo turns that behavior into clear answers and the next action, whether that’s an in-app guide, a session replay, or a live dashboard.

Enterprise-grade security. Zero exceptions.

• GDPR Compliant
• SOC2 Type 2 Certified
• PCI DSS Compliant
• HIPAA Compliant

FAQ

Is Pendo easy to install?

Yes. Pendo can generally be installed in an hour or less by adding a lightweight snippet to your application.

What makes Pendo different from other product experience platforms?

Pendo is the only platform that unifies product and agent analytics, user feedback, in-app guidance, and AI-powered predictions into a single source of truth for product experience.

What business outcomes can we expect from Pendo?

The most impactful outcomes depend on your strategic priorities, such as:

• Accelerate product-led growth
• Reduce churn and expand revenue
• Improve operational efficiency

Do we need a data science team or developers to use Pendo effectively?

No. Pendo is designed for product, revenue, and IT teams to work independently.

How does Pendo scale from our first product to an entire digital portfolio?

Pendo grows with you. Start by understanding adoption and guiding users in a single product, then expand to track engagement across your entire portfolio.